Systems Engineer (m/f)

Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history.

We're a company of pioneers.

It's our job to make bold bets and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. For today’s pioneers, that’s exactly why there’s no place on Earth they’d rather build than Amazon.

Amazon’s Fulfillment Technologies is seeking a pioneer to help build a world class support infrastructure for our fulfillment teams across the globe.

Does providing creative, high impact solutions to complex technology problems motivate you? Amazon is looking for a Systems Engineer to use technical expertise for developing tools and automating IT processes to improve the support provided by our global IT Remote Support Services (ITRSS) team.

ITRSS is the initial point of contact for all technical issues in Amazon Fulfillment Centers and Amazon Logistics sites. ITRSS is responsible for providing Tier 1 to Tier 3 support, including server and network infrastructure, end-user support, robotics, imaging, and other specialized technical services. The support provided by this team will have global reach and support tens of thousands of Amazon employees. This team will serve as an escalation point for complex issues, optimization of services through the development of automation, and remote support technologies. If you’re interested in a challenging position with a great company, the Systems Engineer position might be for you.

Overview:

As a Systems Engineer, you will be a member of a team responsible for supporting a complex, highly distributed global network and developing tools to enable our team to resolve issues efficiently. Additionally, you will focus on the automation of repeatable tasks with the ultimate goal of developing self-healing solutions. The solutions developed with your team will help scale out the technical support to keep pace with Amazon’s explosive growth.

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

BASIC QUALIFICATIONS

· Bachelor’s Degree in Computer Science or a related field, or relevant work experience.
· Systems Engineering Certification (DevOps, Linux, AWS Cloud, or equivalent) or equivalent experience managing at least 200 servers
· Deep understanding of network troubleshooting
· 10+ years’ experience in either Operations, Service, or Support.
· Ability to work both independently and in a team setting.
· Ability to meet deadlines in a fast-pace environment is required.

PREFERRED QUALIFICATIONS

· Experienced with the software development life cycle (SDLC)
· Working experience with deployment automation frameworks (Chef, Puppet, Salt, Ansible)
· Linux scripting
· Network troubleshooting
· Demonstrated ability to achieve results in an ambiguous and changing climate.
· Ability to work both independently and in a team setting.
· Ability to meet deadlines in a fast-pace environment is required.

Amazon takes your personal data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal data in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process.

If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal data with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.

This vacancy requires reply through employer's website. You will be redirected there after you have filled the following form.

For the purpose of the selection procedure for this position, AMAZON EUROPE CORE S.A R.L., VAT: LU26375245, Luxembourg, as the controller, shall process the data you provided (or publicly obtained) in accordance with the General Data Protection Regulation (EU) 2016/679. The controller will assign the data processing to LMC s.r.o., ID No. 264 41 381, which will do so using its electronic systems. Your data may be transferred to a non-EU employer. See more

By replying to this advertisement, you provide the controller with your personal data for the purposes and the duration of the selection procedure. In connection with processing your data, you have the respective right: (i) to access the data, (ii) to correct or complete inaccurate or false data, (iii) to delete the data if it is no longer needed for the purposes for which it has been collected or processed, or if it has been collected illegally, (iv) to limit the data processing in special cases, (v) to transfer the data, (vi) to object to the data processing which will therefore be terminated, unless there are serious legitimate grounds for processing which outweigh your interests, rights, and freedoms, especially if the reason is an enforcement of legal claims, and (vii) to contact The Office for Personal Data Protection.
Your data may be transferred to a non-EU employer which does not provide adequate data protection. The transfer is necessary for the purpose of the selection procedure under Art. 49 (1b) (EU) 2016/679. Please ask your controller for further details on the data protection guarantees.
For more information on data processing by LMC s.r.o., ID No. 264 41 381, registered office at Jankovcova1569/2c, 170 00 Prague 7, contact the Data Protection Officer Jan Svoboda, e-mail: dpo@lmc.eu or visit https://www.lmc.eu/en/privacy-policy/.