Transport Shift Manager (m/f)

Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history.

At Amazon we believe that every day is still day one.

A day to take the first step and a day to look forward to new challenges. And today is that day for you. It's your day to be part of something great. A day to make your ideas come to life and your day to join a company that redefines itself every day. That's the energy and passion behind Amazon.

European C&C (Command & Control Centre) is the central control tower for Amazon Transportation Services, supporting both domestic and inter-country FTL transportation movements for European geographies. The team is responsible for daily planning with the contracted carriers and ensuring that trucks/vehicles are arriving on time and to schedule at our fulfillment centers across Europe. The C&C plays a critical role in ensuring the smooth functioning of Amazon's European transportation network and thereby has direct impact on Amazon's ability to serve customers on time.

In this role, you will manage a small team of Transport specialists in an EU wide cross-functional environment.

Your key stakeholders will include the European Planning Team, FCs and the Carriers, who you will work with to ensure the day-to-day operations, are executed to plan.
An ideal candidate should be able to work in a fast-paced environment where change is the only stable element. You will be making real time operational decisions to ensure the smooth running of the EU transportation network. Ideally, you should have a basic understanding of logistics and be able to communicate clearly in the written and oral form.

Responsibilities include, but are not limited to:

· Daily and weekly planning with the carriers, ensuring the loads are covered according to the routing plan prepared by the carrier managers.
· Operating the Transportation Management System (TMS) for communication with the carriers and the internal parties.
· Manage the ad-hoc additional loads, cancellation and other unexpected situations so that the European Transport Network is able to stick to it's commitment of on-time delivery against lowest possible costs
· Reporting and analysis through tools, portals and reports; using advanced computer literacy (Excel, PowerPoint, Outlook, Word, TMS).
· Develop and understand performance metrics to assist with driving business results.
· Following up with the carriers to ensure they are working according the set expectations and agreements. This includes tracking of loads and reacting to issues/warnings that the systems are generating.
· Systematically escalate problems to the relevant carrier manager’s teams and follow through on the resolutions to ensure that they are delivered.
· Support the development of the C2 Standard Operating Procedures
·Providing real-time customer experience by working in a shift pattern operating environment (morning and afternoon and night shifts).


Basic Qualifications:

· Fluent in English, and one EU language
· Bachelor's degree or equivalent with excellent academic record, with Logistics/Supply Chain/ Mathematics/Science/Engineering subjects
· Ability to work in a dynamic environment
· Proficiency in Excel (including Pivot Tables, VLookUps)
· Excellent communication, both verbal and written to present weekly findings
· Strong inter-personal and relationship-building skills.
· Experience of or willingness to manage a small team
· Willingness to work in a shift environment which could include nights and weekends

Preferred Qualifications:

· Work experience in operations/supply chain/logistics/e-commerce is a plus
· Experience in transportation environment, preferable a carrier/forwarder operation.
· Experience of supply chain management and transportation concepts: forecasting, planning, optimization, logistics, delivery performance, carrier negotiation.

By submitting your resume and application information, you authorize Amazon to transmit and store your information in the Amazon group of companies' world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

This vacancy requires reply through employer's website. You will be redirected there after you have filled the following form.

For the purpose of the selection procedure for this position, AMAZON EUROPE CORE S.A R.L., VAT: LU26375245, Luxembourg, as the controller, shall process the data you provided (or publicly obtained) in accordance with the General Data Protection Regulation (EU) 2016/679. The controller will assign the data processing to LMC s.r.o., ID No. 264 41 381, which will do so using its electronic systems. Your data may be transferred to a non-EU employer. See more

By replying to this advertisement, you provide the controller with your personal data for the purposes and the duration of the selection procedure. In connection with processing your data, you have the respective right: (i) to access the data, (ii) to correct or complete inaccurate or false data, (iii) to delete the data if it is no longer needed for the purposes for which it has been collected or processed, or if it has been collected illegally, (iv) to limit the data processing in special cases, (v) to transfer the data, (vi) to object to the data processing which will therefore be terminated, unless there are serious legitimate grounds for processing which outweigh your interests, rights, and freedoms, especially if the reason is an enforcement of legal claims, and (vii) to contact The Office for Personal Data Protection.
Your data may be transferred to a non-EU employer which does not provide adequate data protection. The transfer is necessary for the purpose of the selection procedure under Art. 49 (1b) (EU) 2016/679. Please ask your controller for further details on the data protection guarantees.
For more information on data processing by LMC s.r.o., ID No. 264 41 381, registered office at Jankovcova1569/2c, 170 00 Prague 7, contact the Data Protection Officer Jan Svoboda, e-mail: or visit